Fix what’s broken.
Pay for the hour.

Bugs, broken layouts, app conflicts, speed issues and small section changes. You approve an estimate first and pay only for the time it takes.

PRICE
$65 per hour
MINIMUM
From 1 hour
ESTIMATE
Within one business day
SAFETY
Tested on a duplicate theme first

WHAT’S INCLUDED

Typical tasks,
big or small.

  • Bugs and broken layouts

    Something looks wrong or stopped working after an app or theme change.

  • Speed and Core Web Vitals

    Slow pages, heavy images and scripts that block loading.

  • App setup and conflicts

    New apps installed properly, old ones cleaned out of the theme code.

  • Section tweaks and new blocks

    A new section, an extra block or a layout your theme can’t do yet.

  • Theme updates

    Move to a new theme version without losing your custom edits.

  • Ongoing support

    Regular small tasks after launch, each with an estimate first.

HOW BILLING WORKSEvery task gets an estimate you approve first. You pay only for the time it takes.

HOW IT RUNS

Describe. Estimate.
Fix. Publish.
Then it just works.

  1. 01ANY TIME

    Tell us what’s wrong

    A link, a screenshot or a short video is enough.

  2. 021 BUSINESS DAY

    Estimate

    Hours and price before any work starts.

  3. 03DUPLICATE THEME

    Fix on a copy

    We work on a duplicate of your theme, never on the live one.

  4. 04AFTER YOUR OK

    Publish

    You check the preview, we publish it.

FAQ

Questions,
answered.

Still unsure? Write to support@step-media.com — we reply within one business day.

Is there a minimum?

Small tasks start from one hour.

Will you change my live store?

No. We work on a duplicate of your theme and publish only after you’ve checked it.

Which themes do you work with?

Any Online Store 2.0 theme — Dawn, Horizon and premium themes from the Shopify Theme Store — and most older custom themes.

How fast can you start?

You get an estimate within one business day; the start date is agreed together with it.

ESTIMATE WITHIN ONE BUSINESS DAY

Send the issue.
Get an estimate.

Send a link, a Figma file or a few sentences about your store — that’s enough to start.